Shipping policy

Delivery Within Ukraine

• Orders across Ukraine are delivered by Nova Poshta to a branch, parcel locker or by courier – whichever is most convenient for you.
• We dispatch all orders within Ukraine within 1–2 days (excluding weekends and public holidays).
• Once your order has been shipped, you will receive a notification with a tracking number (TTN) so you can track your parcel.
• Free delivery within Ukraine is available for orders from 799 UAH.
• Orders placed before 13:00, Mon–Fri, are dispatched the same day.
• If you have not received your order within 7 days of purchase, please contact us by email at pokkot.beauty@gmail.com or by phone at +38 050 266 52 60