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Privacy policy

1. What Personal Data We Collect

The term “personal data” refers to any information that can directly or indirectly identify you in accordance with the Law of Ukraine “On Personal Data Protection.”

We may collect the following categories of personal data:

Contact Information

name, surname, address, delivery address, phone number, email.

Payment Information

bank card data (transmitted through a secure payment system), payment method, transaction details.

Account Information

login, password, settings, selected preferences.

Order Information

viewed products, items in the cart, purchase history, returns, and other transactions.

Communication With Us

inquiries, correspondence, reviews.

Technical Device Data

IP address, browser type, cookies, device information.

Website Usage Data

activity on the website, navigation, interaction with pages.

2. Sources From Which We Obtain Data

We receive personal data:

  • Directly from you (account creation, placing an order, correspondence).

  • Automatically through cookies, log data, and Shopify technical tools.

  • From service providers (payment systems, delivery services, hosting, IT support).

  • From partners and third-party services used for analytics or advertising.

3. How We Use Your Personal Data

To Provide and Improve Our Services

  • processing and fulfilling orders

  • processing payments

  • displaying recommended products

  • creating a personalized shopping experience

For Marketing Purposes

  • sending promotional emails (with your consent)

  • personalized advertising across different platforms

For Security and Fraud Prevention

  • transaction verification

  • analysis of unauthorized activities

For Communication

  • responding to your requests

  • customer support

To Fulfil Legal Requirements of Ukraine

  • accounting and bookkeeping

  • responding to government authorities

  • dispute resolution

  • compliance with tax and other statutory obligations

4. Who We May Share Your Data With

We may share personal data with:

  • Shopify platform (for technical and store-functionality purposes)

  • Delivery services (address and contact details)

  • Payment services (payment data only; no access to full card numbers)

  • Marketing partners (analytics, advertising)

  • IT providers, hosting services, servers

  • Governmental authorities of Ukraine — only in cases required by law

  • In case of business reorganization — as required by legislation

5. Use of Shopify

Our store operates on the Shopify platform, which processes certain data on its servers, including:

  • analytics

  • technical support

  • personalized advertising

  • infrastructure for store operation

Data may be transferred to Shopify servers located in various countries.

Shopify Privacy Policy:
https://www.shopify.com/legal/privacy

6. Children

Our Services are not intended for persons under 18 years of age.
We do not knowingly collect data from children.
If you discover that a child has provided us with personal data, please contact us and we will delete it.

7. Data Protection and Storage

We apply technical and organizational security measures. However, no system can guarantee 100% safety.

Data is stored for as long as necessary:

  • to fulfil orders

  • for accounting and reporting

  • to protect rights and comply with legal requirements

8. Your Rights (According to Ukrainian Law)

You have the right to:

  • access your personal data

  • request correction

  • request deletion

  • restrict processing

  • withdraw consent for marketing

  • file a complaint with the Commissioner of the Verkhovna Rada of Ukraine for Human Rights

Send requests to:
📧 pokkot.beauty@gmail.com

9. International Data Transfers

Your data may be stored outside Ukraine — including on Shopify servers.
We use only those transfer mechanisms that comply with international standards and Ukrainian legislation.

10. Changes to This Policy

We may update this Policy.
The new version will be published on the website with the date of the update.

11. Contact Information

FOP Kuzhym Yuliia Ihorivna
Mailing address:
📍 Zinkivska St, 3, “Kyiv” Shopping Mall, Poltava, Ukraine
📧 pokkot.beauty@gmail.com

We are the “data controller” according to the legislation of Ukraine.